PRIVACY POLICY

Last Updated: 8 August 2026

1. Introduction

Axevara Medical Ltd (“Axevara”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information that we collect and process.

We provide medical equipment asset management, sourcing, resale, relocation, export and healthcare equipment solutions to healthcare organisations, manufacturers, laboratories, distributors and other asset holders worldwide.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, communicate with us, use our services, purchase from us, supply equipment to us, or otherwise interact with Axevara.

This policy is prepared in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this Privacy Policy carefully to understand how we handle your personal data.

2. Information We Collect

We may collect and process the following categories of personal information:

Personal Identification and Contact Information

This may include:

  • Name;

  • Job title and organisation;

  • Business address;

  • Email address;

  • Telephone number;

  • Other contact details provided when you communicate with us.

Business and Transaction Information

Where relevant to our services, we may collect information relating to:

  • Medical equipment enquiries;

  • Equipment purchase or sale transactions;

  • Asset details and documentation;

  • Shipping and logistics information;

  • Supplier, customer or partner records;

  • Contracts, quotations and invoices;

  • Communication history with Axevara.

Technical Information

When you visit our website, we may collect certain technical information, including:

  • IP address;

  • Browser type and version;

  • Operating system;

  • Device information;

  • Website usage information;

  • Pages visited and interaction with our website.

Marketing and Communication Preferences

We may collect information regarding:

  • Your preferences for receiving marketing communications;

  • Your communication history with us;

  • Your interests in our products and services.

3. How We Collect Your Information

We may collect personal information through:

  • Our website contact forms;

  • Email correspondence;

  • Telephone conversations;

  • Business meetings;

  • Contracts and commercial documents;

  • Requests for quotations;

  • Equipment sourcing enquiries;

  • Customer and supplier onboarding processes;

  • Third-party business introductions.

We only collect information that is necessary for legitimate business purposes and to provide our services effectively.

4. How We Use Your Information

Axevara may use your personal information for the following purposes:

Providing Our Services

Including:

  • Responding to enquiries;

  • Providing quotations and proposals;

  • Managing equipment purchases and sales;

  • Arranging equipment inspections, collections and deliveries;

  • Coordinating logistics, freight and export activities;

  • Providing customer support.

Managing Business Relationships

Including:

  • Maintaining supplier and customer records;

  • Communicating with healthcare providers, manufacturers, laboratories and partners;

  • Managing contracts and commercial arrangements.

Improving Our Services

Including:

  • Understanding customer requirements;

  • Improving website functionality;

  • Analysing general website usage;

  • Developing our services and operations.

Legal and Regulatory Compliance

Including:

  • Maintaining business records;

  • Meeting accounting, tax and regulatory obligations;

  • Preventing fraud;

  • Complying with applicable laws and regulations.

Marketing Communications

Where permitted by law and where you have provided consent or where another lawful basis applies, we may contact you regarding:

  • Medical equipment availability;

  • Company updates;

  • Industry news;

  • Services that may be relevant to your organisation.

You may unsubscribe from marketing communications at any time.

5. Lawful Basis for Processing Personal Data

Under UK GDPR, we process personal data based on one or more of the following lawful grounds:

  • Contractual necessity – where processing is required to provide services or fulfil agreements with you;

  • Legitimate interests – where processing supports our business operations, customer relationships and service improvement;

  • Legal obligations – where we are required to retain or disclose information by law;

  • Consent – where you have given permission for specific processing activities.

6. Sharing Your Information

Axevara does not sell, rent or trade personal information.

We may share personal information with trusted third parties where necessary to provide our services, including:

Service Providers and Partners

We may share information with:

  • Freight and logistics providers;

  • Equipment inspection and technical service providers;

  • IT and website service providers;

  • Professional advisers;

  • Financial and payment service providers.

These organisations are required to handle your information securely and only use it for agreed purposes.

Regulatory and Legal Authorities

We may disclose information where required:

  • To comply with legal obligations;

  • To respond to lawful requests from authorities;

  • To protect our rights, property or the security of our business.

7. International Transfers

As Axevara operates internationally and works with healthcare organisations and logistics partners worldwide, your personal information may be transferred and processed outside the United Kingdom.

Where international transfers occur, we take appropriate steps to ensure that your personal information receives adequate protection in accordance with applicable data protection laws.

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us:

  • Remember website preferences;

  • Analyse website traffic;

  • Improve website performance;

  • Understand visitor behaviour.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

9. Website Analytics and Third-Party Services

We may use trusted third-party services to help us analyse website performance and improve our services.

These providers may collect information such as:

  • Website visits;

  • Visitor behaviour;

  • Device information;

  • General geographic information.

Third-party providers operate under their own privacy policies.

10. Data Security

Axevara takes reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access;

  • Loss;

  • Misuse;

  • Alteration;

  • Disclosure.

We maintain appropriate security procedures relating to our systems, access controls and business processes.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we take appropriate measures to protect your information, we cannot guarantee absolute security.

11. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected, including:

  • Managing customer and supplier relationships;

  • Maintaining financial and business records;

  • Meeting legal and regulatory requirements;

  • Resolving disputes and enforcing agreements.

When information is no longer required, it will be securely deleted or anonymised.

12. Your Data Protection Rights

Under UK GDPR, you have rights regarding your personal information, including:

Right of Access

You may request a copy of the personal information we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal information where applicable.

Right to Restrict Processing

You may request restrictions on how we use your information.

Right to Data Portability

You may request your information in a structured, commonly used format.

Right to Object

You may object to certain types of processing, including direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the details below.

13. Third-Party Links

Our website may contain links to external websites operated by third parties.

Axevara is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services or legal requirements.

Any updates will be published on this page together with the revised “Last Updated” date.

15. Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or how Axevara processes data, please contact:

Axevara Medical Ltd

Registered Office: Second Floor Ridgeland House, 15 Carfax, Horsham, West Sussex, England, RH12 1ER

Email: info@axevara.com